SHIPPING
1. Shipping Costs:
Standard Shipping (3-7 business days):
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Cost: $7 - $10 (depending on the size and weight of the jacket)
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Free Shipping: Offer free shipping for orders over a certain amount, like $100 or more, to encourage higher spending.
Expedited Shipping (2-3 business days):
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Cost: $15 - $25 (varies based on location and size of the package)
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This is ideal for customers who need the jacket in a rush (e.g., last-minute gift, upcoming game, or event).
International Shipping:
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Cost: Starts at $25, with rates depending on the destination.
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Offer international tracking and estimated delivery times (usually 7-14 business days depending on the region).
2. Processing Time:
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Order Processing: 1-2 business days (this is for order confirmation, customization, and preparation before shipping).
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Customization Lead Time: If the jacket requires custom patches, embroidery, or specific designs, let customers know it could take 3-7 additional business days for customization.
4. Delivery Times:
5. Returns & Exchanges:
Because varsity jackets often have customization, it’s crucial to have a clear policy.
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Returns: Non-customized jackets can be returned within 14 days of receipt for a full refund. Custom jackets may be returnable if there was an error on your part (wrong patch or customization).
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Exchanges: If the size or style doesn’t fit, exchanges for a different size/style are accepted within 14 days.
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Return Shipping Fees: Customers are responsible for return shipping unless the item is defective or the wrong one was sent.
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