📦 Return Policy

We want you to be completely satisfied with your purchase. If you're not, you may return your merchandise within 30 days of receiving your order.Funko

Please Note:

• In-Store Purchases: Items bought at our retail locations cannot be returned or exchanged online.

• Online Purchases: Merchandise purchased online must be returned through our online process.Funko

To initiate a return, please sign into your account, navigate to your order history, select the order you wish to return, and click the "Start a Return" button. Funko

🔁 Exchange Policy

At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

🚫 Non-Returnable Items

Certain items are not eligible for return or exchange, including:

• Final Sale Items: Products marked as "Final Sale" at the time of purchase.

• Pop! Yourself Figures: Custom items created through our Pop! Yourself service.

• Bulk Purchases: Orders containing six or more of the same item.

• International Orders: Orders shipped outside the United States.Funko

💰 Refund Process

Once we receive and inspect your returned item, we will process your refund. Please allow 1–2 weeks for the refund to be credited to your original payment method.Funko

Important:

• Original shipping costs are non-refundable.

• If you use our pre-paid return shipping label, the cost will be deducted from your refund.

• Items returned more than 30 days after the return label is issued will incur a 20% restocking fee.Funko+1eBay+1